Privacy Policy

Last updated: 13 February 2026

Tailored Tools ("we", "us") is committed to protecting your privacy. This policy explains what data we collect, why, and how we handle it.

Who we are

Tailored Tools is a technology consultancy based in Kent, UK, providing Agent Optimisation (AO) services, dashboards, automation, and integrations for small businesses.

Contact: [email protected]

What we collect

This website does not use cookies, analytics, or tracking scripts. We do not collect any personal data through this website unless you contact us directly.

If you email us, we will hold your name and email address for the purpose of responding to your enquiry. We won't add you to any mailing list without your explicit consent.

AO Audit services

When we conduct an AO Audit for a client, we analyse publicly available information from business websites and online profiles. This includes:

• Website content and HTML source code
• Publicly listed business information (e.g. Google Business Profile)
• Structured data (schema.org markup)
• Publicly visible reviews and ratings

We do not access any private systems, accounts, or data without explicit written authorisation from the business owner.

How we store data

Client project data is stored securely on encrypted devices and is not shared with third parties. We retain client data for the duration of our working relationship plus 12 months, after which it is deleted unless a longer retention period is agreed.

Third parties

This website is hosted on GitHub Pages. Their privacy policy applies to the hosting infrastructure. We do not use any third-party analytics, advertising, or tracking services on this website.

Your rights

Under UK GDPR, you have the right to:

• Request access to any personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email [email protected].

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will always reflect the most recent version.